Concerns or Complaints
Transitions Counseling and Consulting is committed to providing compassionate, professional, and ethical mental health care. If you are dissatisfied with your care or wish to submit a concern or complaint to us, please use one of the following methods below.
Mail: Transitions Counseling and Consulting, 7155 West Campo Bello Drive, Ste C120, Glendale, AZ 85308
Phone: 602-363-0629
Email: help@transitionscounselingandconsult.com
Compliance Hotline: Clients can also submit a concern through the anonymous compliance hotline and website included in your first appointment welcome letter.
For Clinicians Licensed in Texas
The Texas Behavioral Health Executive Council (BHEC) and the Texas Medical Board require licensees to post information on how to file a complaint.
How to File a Complaint – Texas Behavioral Health Executive Council
Texas Behavioral Health Executive Council
1801 Congress Avenue, Suite 7.300
Austin, Texas 78701
Phone: (512) 305-7700
NOTICE TO CLIENTS
The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology.
Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint.
Please call 1-800-821-3205 for more information.
How to File a Complaint – Texas Medical Board
NOTICE CONCERNING COMPLAINTS
Complaints about physicians, as well as other licensees and registrants of the Texas Medical Board, including physician assistants, acupuncturists, surgical assistants, medical radiologic technologists, non-certified radiologic technicians, respiratory care practitioners, medical physicists, and perfusionists may be reported for investigation at the following address:
Texas Medical Board
Attention: Investigations
1801 Congress Avenue, Suite 9.200
P.O. Box 2018
Austin, Texas 78768-2018
Assistance in filing a complaint is available by calling the following telephone number: 1-800-201-9353
For more information please visit our website at www.tmb.state.tx.us
AVISO SOBRE LAS QUEJAS
Quejas sobre médicos, así como sobre otros profesionales médicos de la Junta Médica de Texas, incluyendo asistentes médicos profesionales, acupunturistas, asistentes quirúrgicos, tecnólogos médicos en radiología, técnicos radiólogos no certificados, profesionales de cuidados respiratorios, físicos médicos, y perfusionistas se pueden presentar en la siguiente dirección para ser investigadas:
Texas Medical Board
Attention: Investigations
1801 Congress Avenue, Suite 9.200
P.O. Box 2018
Austin, Texas 78768-2018
Si necesita ayuda para presentar una queja, llame al: 1-800-201-9353
Para obtener más información, visite nuestro sitio web en www.tmb.state.tx.us
